- Use a 'landline' or 'lo-call' phone number on your marketing materials?
- Avoid the high-cost of a call minding / call answering / call handling service?
- Ensure your calls are received the way you want?
With our flexible call management service you can choose to have your calls picked up by voicemail, with your current, personalised message, recorded by you (so your clients are confident they have called the right number). The key feature is you have complete control of how your calls are managed, no one outside your business answers for you, so you are not at risk of them alienating your clients!
You can dial into your system to get access to your calls from anywhere at anytime (for the cost of a call to an 0844- number) to change your recording or listen to the messages you have received.
If you prefer you can have your calls redirected to the number of your choice - so no matter where you are with call redirection your customers benefit from being able to call you and speak to you, plus, they only pay for a call to a landline / lo-call number.
The key benefits of this service of course are that you remove the risk of being considered a 'less permanent' or 'less credible' business by potential clients - because you're not only operating with a mobile number. Plus, you're not reliant on someone who is not in your business taking your calls with a call centre mentality - which is something we hear that a lot of our clients have had issues with in the past.
The flexible call management service gives you:
- An additional business phone number
- Complete control of your inbound calls (divert, go to message etc), and,
- No risk of a call-centre mentality to taking your key business calls
