Albans Office Space

The Old Pump House, 1A Stonecross, St Albans, Herts, AL1 4AA

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Albans Office Space - Flexible Call Management Service

Would you like to be able to:
  • Use a 'landline' or 'lo-call' phone number on your marketing materials?
  • Avoid the high-cost of a call minding / call answering / call handling service?
  • Ensure your calls are received the way you want?
Albans Office Space Flexible Call Management Service gives you all of that, and, removes the risk of your calls being answered in a robotic, call-centre mannner.

With our flexible call management service you can choose to have your calls picked up by voicemail, with your current, personalised message, recorded by you (so your clients are confident they have called the right number). The key feature is you have complete control of how your calls are managed, no one outside your business answers for you, so you are not at risk of them alienating your clients!

You can dial into your system to get access to your calls from anywhere at anytime (for the cost of a call to an 0844- number) to change your recording or listen to the messages you have received.

If you prefer you can have your calls redirected to the number of your choice - so no matter where you are with call redirection your customers benefit from being able to call you and speak to you, plus, they only pay for a call to a landline / lo-call number.

The key benefits of this service of course are that you remove the risk of being considered a 'less permanent' or 'less credible' business by potential clients - because you're not only operating with a mobile number. Plus, you're not reliant on someone who is not in your business taking your calls with a call centre mentality - which is something we hear that a lot of our clients have had issues with in the past.

The flexible call management service gives you:
  • An additional business phone number
  • Complete control of your inbound calls (divert, go to message etc), and,
  • No risk of a call-centre mentality to taking your key business calls
You can't go wrong - give us a call on 0844 414 5153 to set your service up today!

Flexible Call Management Service - How do I get started?

It's simple really...
  1. Give us a call on 0844 414 5153
  2. We'll take your details, number preferences
  3. A few days later we'll tell you your new number
  4. Record your voicemail message / set up your redirect - away you go!
The service costs just £25+VAT per month (minimum commitment is 6 months). A £50 deposit is required on commencement, refunded on termination, subject to account being paid in full. Call charges are incurred for redirection - based on the cost of calling the number the call is redirected to from the number the caller has called. Call redirection charges are billed monthly in arrears.

There is no cost for calls received on your voicemail service. You can access the messages by calling a lo-call number, entering your phone number and a pin for security.

Flexible Call Management Service - What else can I do with my number?

The beauty of this service is that whilst you can use it entirely stand alone it also supports all of the virtual office and on demand services...

  1. If you are using a hot desk... You can connect a phone device to one of our access points and once it is set up you can make and receive calls, meaning you don't have to spend all day on your mobile and with our system being voice over IP (VoIP) you'll save money as call charges are typically around 40% less than those of a standard BT line.
  2. If you are using a virtual office package... whether you are using the package to give your home based business a more corporate image, or, to give your company a presence in the St Albans area, supplementing it with a local phone number makes great sense. You avoid being seen as a transient business by potential customers - and if they trust you they're more likely to buy from you!

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Albans Office Space | The Old Pump House, 1A Stonecross, St Albans, Herts, AL1 4AA